Privacy Policy

At Renew Collision Center, we respect your privacy and are committed to protecting the personal information you share with us through our website, forms, and services. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

Personal Information

• Name
• Phone number
• Email address
• Vehicle details
• Location information
• Any information submitted through our Free Estimate or contact forms

Technical Information

• IP address
• Browser type
• Pages visited
• Time spent on the site

This data helps us improve website performance and customer experience.

2. How We Use Your Information

We use your information to:

• Provide collision repair, detailing, towing, and related services
• Respond to inquiries and service requests
• Send updates regarding repairs or estimates
• Improve website functionality and service quality
• Comply with legal and insurance requirements

We do not sell or rent your personal information.

3. Information Sharing

We may share your information only with:

• Insurance providers for claim processing
• Service partners when necessary to complete repairs
• Legal authorities if required by law

All third parties are required to protect your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no system is 100% secure, we continuously improve our security practices.

5. Cookies & Tracking

Our website may use cookies to:

• Improve site performance
• Understand user behavior
• Enhance browsing experience

You can disable cookies in your browser settings if you prefer.

6. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (where legally permitted)

To make a request, contact us using the details below.

7. Third-Party Links

Our website may include links to external websites (such as map services or partners). We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Phone: 1-818-696-9300
Email: info@renewcollisioncenter.com